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Disclosure: Ubix Driver app collects location data to enable tracking of trips to work and calculate distance traveled, even when the app is closed or not in use.

Ubix built the Ubix app as a commercial app. This SERVICE is provided by Ubix and is intended for use as is.

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information for those using our Service.

The terms in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Ubix, unless otherwise defined in this Privacy Policy. By using our Service, you agree to the collection and use of information as outlined in this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, we may ask you to provide certain personally identifiable information, retained and used as described here.

The app may use third-party services that may collect information to identify you.

Link to privacy policies of third-party service providers used by the app:

  • Google Analytics for Firebase
  • Firebase Crashlytics

Log Data

If you encounter an error while using the Service, we collect data (via third-party products) on your phone called Log Data. This data may include your device's IP address, device name, operating system version, app configuration, use time and date, and other statistics.

Cookies

Cookies are files containing a small amount of data, commonly used as anonymous unique identifiers. These are sent to your browser by the websites you visit and stored on your device.

While this Service does not explicitly use cookies, the app may use third-party code and libraries that use cookies to collect information and improve their services. You can accept or refuse these cookies. If refused, some portions of this Service may be unavailable.

Service Providers

We may employ third-party companies and individuals to:

  • Facilitate our Service;
  • Provide the Service on our behalf;
  • Perform Service-related services; or
  • Assist us in analyzing how our Service is used.

These third parties have access to your Personal Information solely to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Security

We value your trust in providing us with Personal Information and strive to protect it using commercially acceptable means. However, no transmission or electronic storage method is completely secure, so absolute security cannot be guaranteed.

Links to Other Sites

Our Service may contain links to external sites. By clicking on a third-party link, you will be directed to that site, which is not operated by us. We advise reviewing their Privacy Policy, as we have no control over, and are not responsible for, third-party content or practices.

Children’s Privacy

These Services do not address anyone under 13. We do not knowingly collect personally identifiable information from children under 13. If we discover a child under 13 has provided personal information, we delete it from our servers. If you are a parent/guardian aware that your child has provided us with personal information, please contact us to remove it.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Please review this page regularly for changes. Any changes are effective immediately upon posting.

Contact Us

For questions or suggestions about our Privacy Policy, contact us at Ubix@gmail.com.

This Privacy Policy explains how Ubix collects, uses, shares, and protects information about its users and partners. We also provide information about accessing and updating information and using personal information encountered through Ubix’s web and mobile services.

Personal Data We Process

  • Name, e-mail, and phone number.
  • Geolocation of drivers and driving routes.
  • Vehicle information (including registration number).
  • Driver efficiency and ratings.
  • Driver’s license, photo, profession, and identification documents.
  • Data regarding criminal convictions and offenses.

Purposes of Processing

We collect and process personal data to connect customers and/or merchants with drivers for services via the Ubix mobile and web platforms.

Geolocation and driving routes are processed to analyze the area and make suggestions to drivers. If you don’t want to disclose your geolocation, you may close the Ubix app or indicate that you’re offline.

Driver’s license, identification, and criminal records are processed to determine compliance with legal requirements and suitability as a driver on the Ubix platform.

The Ubix platform displays drivers' photos, names, and vehicle details to customers and/or merchants for identification purposes.

Legal Basis

Personal data is processed for the performance of a contract with the driver. Data may also be processed based on legitimate interest to detect fraudulent payments or legal obligations.

Recipients

Your personal data is disclosed only to customers and/or merchants whose orders you have accepted. They see the driver’s name, vehicle, phone number, photo, and geolocation data.

Security and Access

All personal data collected in providing services is processed and stored in the United Kingdom. Only authorized Ubix partners and employees have access to personal data for issues associated with service use.

Processing Passenger Data

Drivers may not process passengers' data without Ubix's permission and must use passenger data solely to fulfill service requirements.

Access, Correction, Retention, Deletion, and Data Portability

Personal data can be viewed and corrected in the Ubix Driver Platform. Data is retained as long as the driver’s account is active. If an account is closed, data is stored for an additional 6 months.